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Dispatch Non-Emergency 325.657.4315

San Angelo Public Safety Communications Launch Information Line

April 24, 2019 — In an effort to better serve the public, San Angelo Public Safety Communications has launched an information line for citizens that have questions about how to get a police report, need to speak with an officer, speak with a detective, pass on information to crime stoppers, or contact the municipal court. 

The new information line, which navigates callers through a brief phone tree, is expected to help diminish the number of general information calls that are being placed to the dispatch center  — erroneous calls that take time away from emergency services dispatches that need to remain available to receive emergency and non-emergency calls for police, fire, and EMS service.  The Information Line number, 325-657-4411, was chosen because it has 411 as the last three digits, which most people recognize as a general information number.  

There are two versions of the information line; Normal Business Hours and After-hours.  The entire phone tree for business hours and after-hours is available in English and Spanish. 

Normal business hours consist of the following: 8:00 a.m. – 5:00 p.m., M-F

1.        Speak with an officer

2.        Speak with dispatch

3.        Speak with Records

4.        Speak with CID

5.        Speak with Municipal Court

6.        Speak with Crime Stoppers 

After-hours consists of the following: 5:00 p.m. – 8:00 a.m., M-F, weekends, and holidays.

1.        Speak with Dispatch

2.        Leave a message with CID

3.        Leave a message with Crime Stoppers

4.        Online Services